Choose the Web Site Maintenance Plan that is right for you:

• » Testing after every edit
• » Full Monthly Backup copy of your website (within reason. Extremely large sites may require additional premium)
• » Monthly, detailed invoicing
• » Communication by e-mail, 5 days a week.
• » Friendly, personal service!
  
  

  	We specialize in a large number of applications, including:
  	Content Management	Project Management	Forum Software	Shopping Carts
  	Joomla / Mambo OS	DotProject	vBulletin	OSCommerce
  	PHP Nuke	PHPGroupware	phpBB	Zen Cart
  	Don't see yours listed? Not to worry. The above is only a partial list. We are capable to providing maintenance for almost any PHP/MySQL based site.

  
  
  Contact us today to update your website:
  
  
  • » Product changes and additions
  • » Updates to calendar or events
  • » Add breaking news or upcoming events
  • » Add photos, graphics, graphs and charts
  • » Text re-writes and improvements
  • » Site facelifts and makeovers
  • » Keeping the homepage fresh for return customers

  Why use our Web Site Maintenance Service?

  • » Have a web expert at your fingertips whenever you need one–no need to train your staff.
  • » Fast Turnaround. Most requests completed the same day.
  • » Cost-Effective. Fresh websites make more money.
  • » Detail oriented. You already have enough to think about.

  Benefits of our Web Site Maintenance Program

  • » Complete backup of your website
  • » Professional edits–your web site maintains its quality
  • » Economical and convenient
  
  
  

  Why are we worth it?

  You may be wondering, "Why should I hire this company when my nephew (or cousin, or friend) only charges $25 per hour? We think that this is a VERY good question. Here's our answer: You aren't paying $75 per hour for us to push the mouse around. You are paying for our years of experience and education. And you are paying for our reliabililty and attention to detail. Nowadays, anybody can learn how to use a computer and make a web page. That part is easy. But making it work, making it useable, navigable, making it make money for you...and doing all that on time and on budget...that is much harder. By making Jamsoft Development a part of your team, you get 10 years of experience in making web sites that work. Solving the navigation problems. Watching people use web pages. Studying principles of useability. Figuring out how to best present your information. Explaining all the options to you. Paying attention to the details. You get all of our experience, so your website gets done right. And in the end, that is the real bargain.

  
  
  

  Website Maintenance Policy

  1. We will maintain a current local backup of your website. (within reason. Extremely large sites may require additional premium)
  2. "Maintenance" is defined as keeping the website current. It is not intended for new development work.
  3. Updates are completed by priority of maintenance package. Under most circumstances, updates are done within 24 hours, except on weekends or holidays. Weekends and holidays are available for emergency updates, at a premium rate.
  4. Time is based on actual time involved in completing the updates. There is a one-half hour minimum charge for updates during the monthly billing cycle, after which billing is in fifteen minute increments.
  5. Although we make every effort to make accurate changes, it is the client's responsibility to review updates and notify us of any necessary changes that need to be made. We do not charge for changes that are our fault. However, if a change needs to be made due to client error, the regular maintenance time is applied.
  6. We reserve the right to distinguish between "updates" and "new development". New development is charged at the same rate as your maintenance contract, but due to the nature of development projects, we will not break a project up into only a few hours of work each month.
  7. Updates should be provided electronically (by email) as much as possible. Attachments should be in .txt or .doc (Word) format. Pictures need to be .jpg or .gif. Updates may also be sent by postal mail or by fax. These require retyping data or scanning photos and will cost more to complete the changes.
  8. Maintenance Customers will be given a priority email address that contacts our maintenance team immediately when a new update is requested. Please supply as much detail as necessary, as time spent communicating back and forth will be applied to maintenance time.
  9. Monthly plans do not carry hours from one month to the next. These hours are reserved for your usage during the month, should you need them.
  10. There is no discount or refund if no updates are made to your site during a monthly maintenance cycle. We reserve your time whether it is used or not, and do not take on any more customers than we can effectively handle on a monthly basis.
  11. Your web site may be using third-party components (web site trackers, weather info-feeds, etc.). We have no control over what third party sites do and take no responsibility for loss of information due to actions of these sites. Any changes to your site stemming from regulations of these third party components will be billed as normal maintenance. (Example, A retail site might be connected to Authorize.net. If Authorize.net requires changes in the code, this will be billed as normal maintenance fees.)